[5225] Provision of Network Security O&M Support Engineer

Start Date: August 2025
Clearance: NATO Secret
Location: Mons, Belgium
On-Site: Yes

Qualification:

• Extensive experience in working with firewalls (Palo Alto, Fortinet and Juniper)
• Experience in managing web proxies (FortiProxy), email gateways (Proofpoint) and VPN gateways
• (Cisco Firepowers)
• Experience of cyber security activities in large, complex and possibly classified ICT environments with 2.000+ end-user devices
• Strong technical engineering skills, adaptive to customer needs and being able to work in a team

Desirable qualifications:
• Previous work experience in international organizations, such as NATO, or specialized Defence Industry
• Knowledge of NATO CIS Security Policy, Directive and Guidance
• ITIL Certification
• Possession of at least one security certification (i.e., ISC, EC-Council, SANS) highly desirable

Activities:

• Handling incidents tickets raised by functional/technical/business users;
• Handling alerts raised by the monitoring system (ZABBIX and SCOM);
• Doing general technical troubleshooting and give consultation to other teams inside and outside the CSU;
• Handling of requests to implement security policies on security gateways;
• Handling of requests to implement operational changes on security gateways;
• Collaborate with NATO Cyber Security Centre (NCSC) and NHQ incident response teams to investigate and remediate security incidents; g) Conduct security policy reviews and optimizations to ensure efficiency and compliance, in accordance with enterprise, NCSC policies and best practices;
• Generate compliance reports for stakeholders, highlighting key security metrics and risks;
• Follow patch management cycle for all security gateways (battleshort, critical, high, medium and low cycles), installing and implementing necessary patches and updates in the required time period, ensuring all security gateways are properly patches and upgraded in according with latest baselines.
• Interfacing with 3th vendors for technical support;